Hulu Error 301 is a Hulu error code that can appear when you try to watch Hulu on your computer, phone, streaming device or smart TV. This is a fairly broad error code that indicates there was a problem retrieving content from the Hulu servers.
How Hulu Error Code 301 Appears
When this error occurs, you will typically see a message similar to this:
- Error playing this video
- Sorry, we encountered an error playing this video: 301
With this same error, you can also see:
- Error code: 5005
- Hulu error code: P-DEV301
Causes of Hulu Error 301 and Similar Hulu Error Codes
When you try to play a movie or show episode and see the Hulu 301 error, this indicates that your player was unable to access the requested content. The cause of the problem could be on Hulu’s end in the form of corrupted data or server issues, but it’s still worth checking for issues on your end first.
Local issues that can cause the Hulu 301 error include an outdated player or app, your Internet connection or your local network. If you check and fix all of these issues and still see the 301 error, you’ll usually have to wait for Hulu to fix the issue.
Related codes such as p-dev301 and error code 5005 can also be caused by similar issues, so the following troubleshooting steps may also be helpful for those codes.
Although the 301 error is most commonly associated with network and connection problems, It’s important to note that Hulu playback failures can also appear due to an outdated app, outdated web browser, or corrupted local data.
How to Fix Hulu Error 301
To fix the Hulu 301 error, follow these steps in order. Check if Hulu is working after completing each step. If you are still experiencing the 301 error after completing these troubleshooting tips, then you are likely dealing with an issue on Hulu’s side that you will not be able to fix.
- Update the Hulu player. If you try to watch Hulu in the web player available on the Hulu website, start by reloading the page. In some cases, that’s all it takes to get rid of the 301 error.
- Try Hulu on a different device or browser. If you see Hulu working on other devices, then the device that isn’t working has a problem with its software or network connection. Try closing your browser, refreshing it, or even restarting your computer if you can watch Hulu in a different browser without errors.
If you’re watching Hulu on a device that uses the Hulu app, see if you can watch your movie or show in a web browser or with a different app. If it doesn’t work anywhere, suspect a problem with your internet or network, or a problem on Hulu’s part.
- Clear your browser’s cache. If you’re watching Hulu on your computer, try clearing your browser’s cache.
- Update your browser. An outdated browser can cause the 301 error, so updating it may fix the problem. Simply closing and reopening your browser may fix the problem, or you may have to go through a more complicated process. Try updating your Chrome browser, or if you’re using Firefox, you can also update it. A quick way to see if it’s a browser-specific issue is to simply choose to use a different web browser to see if that does the trick.
Edge is updated along with Windows, but you can try with Chromium Edge.
- Update your Hulu app. In the same way that an outdated web browser can cause the 301 error, an outdated application can also cause this problem. If your app is out of date, then update it. You may need to delete the app and download it again if your device doesn’t offer an easy way to update it.
Not sure if your app is up to date? Open it and find the “About” section, which is usually accessed from the account menu. Check your app’s version number with these official Hulu app notes. If your app’s version number is lower than the number listed for your phone or other device, then your app is out of date.
- Clear the cache and data of your Hulu app.‘, “If your Hulu app is up to date, there’s a chance that there’s corrupted local data that’s preventing the app from displaying your show or movie. If that’s the case, clearing Hulu’s app cache and local data may fix the problem.
Uninstalling and reinstalling the app will usually remove any corrupted local data and will also clear the cache if you can’t figure out how to do this in your device’s settings.
– On Android: Go to Settings > Apps > See all apps > Storage & cache > clear storage and then clear cache.
– On iOS: Go to Settings > General > Storage > Hulu, then delete and uninstall the app. Reinstall it through the app store.
– On Fire TV: Go to Settings > Apps > Manage installed apps > Hulu > Clear cache > Clear data.
If you’re using Hulu’s web player, you should clear your browser’s cache and data so that if anything is causing problems it will be cleared.
- Check your internet connection. If you see code 301 on all shows and movies on the service, and not just on specific episodes, you may have a problem with connectivity.
Before you continue, please take a moment to check your internet speed using the same device that is having issues with Hulu. If your internet speed is slow, or you don’t have an internet connection, then that’s why you’re seeing code 301.
If your internet speed is fast enough for Hulu, there’s still a chance you may have a network issue that is specifically preventing your device from reaching Hulu’s streaming servers.
- Reboot your device. Perform a complete shutdown of your computer or mobile device. If it’s a computer, make sure it actually shuts down and not just sleeps or hibernates. If it’s a streaming device without a kill switch, you may need to unplug it from power for a minute.
Once you’ve turned off or unplugged your device, turn it back on and see if Hulu works. If it doesn’t, you’ll have to do the same procedure but with your network hardware.
- Restart your router and your modem. Many network-based connectivity issues can be resolved simply by rebooting all of your network hardware, including your modem, router, and any other components you may have.
To fully reset your network, you’ll need to turn off each component, unplug each one from power, and wait a while before plugging everything back in. Some components can be plugged in after 10-30 seconds, while others need to be left unplugged for a full minute.
- Check social networks. If you’re still experiencing the Hulu 301 error at this point, there’s a good chance that the problem isn’t on your end. A good option is to check social media to see if anyone is talking about a Hulu outage. A good option is to check social media to see if anyone is talking about a Hulu outage. For example, check Twitter hashtags like #hulu down, and make sure you select the last tab. Whenever Hulu has a widespread outage, people talk about it on social media.
Another helpful option is to check third-party sites that track the status of services like Hulu:
– Down for everyone or just for me
– Fall detector
– Is he downstairs right now?
– Outage report
What if Hulu still doesn’t work?
If you’re still seeing the Hulu 301 error after trying all of these steps, then the problem is probably with the Hulu end. The main exception is if you don’t see any evidence of a widespread outage, and you’re watching Hulu on a smart TV, there may be an issue with the Hulu app on your specific make and model of TV. In that case, you may want to contact Hulu and the smart TV manufacturer to let them know about the issue.
For cases where you are able to find evidence of a widespread outage, all you can do is wait for Hulu to fix the problem.